How it WorksÂ
What are the options available for purchasing and viewing Writer's Digest Tutorials?
Can I try Writer's Digest Tutorials for free?
Is there a limit on how many times I can view a tutorial?
Once I purchase a membership will I get to see new tutorials that are added after I submit my order?
How often are new tutorials added?
Manage My AccountÂ
I already purchased a subscription. How do I sign in?
I forgot my password. How do I retrieve it?
How do I update my email address?
How do I change my password?
Accessing Videos
How do I sign in/log in?
I purchased a subscription. How do I access my videos?
Supported TechnologyÂ
What browsers are supported?
Can I watch my videos on my iPhone or smartphone?
Is internet access required?
Can I watch my videos on my iPad or tablet?
PaymentsÂ
What forms of payment do you accept?
How are international orders charged?
What do I do if my credit card on file has expired?
How will my subscription be billed?
How do I update or change my credit card on file?
Refunds & CancellationsÂ
What is your refund policy?
How will the charges show up on my account?
How do I cancel my subscription?
If I cancel my account, will I immediately lose access?
Audio & Video
Troubleshooting audio issues
Troubleshooting video issues
Customer ServiceÂ
If you cannot find the answer to your question on this page, please contact customer service by emailing [email protected] or call 1-800-333-0133 Monday-Friday 8am-5pm CT.